Last modified: April 09, 2026
Get Jet Limited with registration number C 79882 (hereinafter referred to as “GetJet Travel” ), having its registered office at Suite 64B Regent House, Triq Bisazza, Sliema, SLM 1640, Malta , VAT number , email: info@getjettravel.com , telephone: +356 990 724 97 , agrees to act as an authorized agent on behalf of its customers (each hereinafter referred to as “Passenger” ) to arrange air charter transportation services ( “Flight Services” ) and any other associated or ancillary services ( “Other Services” and together with Flight Services, “Services” ) and Sharing Flight Services (as defined below in Clause 1.7) in accordance with the following terms and conditions ( “Charter Terms” ).
Get Jet Limited and Passenger are sometimes referred to herein collectively as the “Parties” and each as the “Party” .
Please read this provision carefully as it affects the Parties’ legal rights.
Passenger appoints and authorizes Get Jet Limited to act as agent for Passenger solely to arrange and pay for (1) Services and (2) Sharing Flight Services. Passenger hereby designates, constitutes, and appoints Get Jet Limited as its true and lawful attorney-in-fact for the purposes of entering into (1) charter contracts for performance of the Flight Services and/or any Other Services and (2) contracts for Sharing Flight Services as Passenger’s authorized agent.
Passenger understands and agrees that Get Jet Limited is an air charter broker and does not own, operate or control any aircraft. GetJet Travel may provide the Services and Sharing Flight Services under various databases, including Get Jet Limited’s database.
All Services and Sharing Flight Services are arranged on-demand according to the Passenger-directed itineraries and flight requirements. Services and Sharing Flight Services shall be provided by Get Jet Limited together with aircraft operators/carriers holding a valid Air Operator Certificate (AOC) authorizing them to furnish air transportation services pursuant to applicable regulations which may be in effect from time to time ( “Air Carrier(s)” ) on an aircraft under their operational control (the “Aircraft” ).
Air Carrier shall have exclusive direction, control and authority over initiating, conducting, or terminating flights ( “Operational Control” ). Air Carriers shall be solely responsible for ensuring the safety of a flight and providing the Services and Sharing Flight Services, including the engagement of flight crew and the operation of the Aircraft.
Get Jet Limited is not a registered aircraft operator or air carrier, and it does not provide air operator/carrier services. Get Jet Limited offers the Services and Sharing Flight Services but has no responsibility or liability for any Services and Sharing Flight Services provided by third parties.
The Passenger understands and agrees that the Air Carrier shall have absolute discretion in all matters, including, without limitation, the preparation of the Aircraft for the Services, the load carried and its distribution, the decision as to whether or not the Services will be performed, what route will be flown, and all other matters relating to the operation of the Aircraft. The Passenger specifically agrees that the Air Carrier shall have final and complete authority to cancel any Services for any reason or condition that in its sole and absolute judgment could compromise the safety of any Services.
The Air Carrier shall have the right to refuse boarding to a Passenger and/or his/her Guests who:
(a) appear to be intoxicated or under the influence of any illicit or controlled substance;
(b) refuse to be subject to any reasonable checks of his or her person and/or baggage;
(c) whose condition, including apparent illness or incapacity, could involve hazard or risk;
(d) exhibit violent, aggressive, or otherwise inappropriate behavior;
(e) fail to provide valid government-issued identification.
Get Jet Limited shall arrange booking, sale of seats and air transportation on scheduled flights ( “Sharing Flight Services” ) for the Passengers. The minimum number of passengers for a scheduled flight shall be 7 (Seven) . If less than seven seats are booked, Get Jet Limited shall notify the Passenger at least 48 hours prior to the expected departure date and propose a new departure date.
By accepting these Charter Terms, the Passenger agrees to pay the full amount listed on the Flight Invoice ( “Flight Costs” ) and/or Sharing Flight Invoice ( “Sharing Flight Costs” ) and any additional Flight Expenses as defined below.
“Flight Expenses” means:
Flight Costs include one piece of baggage not exceeding 25 kg and one piece of hand luggage not exceeding 5 kg . Additional baggage requires prior notice at least 3 days before departure.
By accepting these Charter Terms, Passenger authorizes Get Jet Limited to charge Passenger’s credit/debit card ( “Payment Card” ) or deduct from Passenger’s Account Balance the full amount of the Flight Invoice and any applicable Flight Expenses.
If Passenger elects to wire payment, funds must be received within 3 (three) days from the booking date and in any case prior to departure.
“Account Balance” means Passenger’s personal or corporate account maintained by Get Jet Limited in EUR or USD.
Get Jet Limited bank details:
Passenger must notify Get Jet Limited in writing of a disputed charge within 15 days after the date of any invoice. After 15 days, charges will be considered valid and undisputed.
| Cancellation timing | Fee (% of Flight Invoice) |
|---|---|
| 15+ days prior | 20% |
| 14–7 days prior | 40% |
| 6 days – 72 hours prior | 60% |
| 72–24 hours prior | 80% |
| Less than 24 hours or no-show | 100% |
100% fee applies if cancellation occurs at any time or due to no-show, except where refusal of departure is caused by aviation authorities for reasons beyond Passenger’s control.
If the Booked Flight is cancelled, interrupted, or delayed for any reason other than Passenger delays, Get Jet Limited will use commercially reasonable efforts to arrange an alternative service ( “Recovery Service” ), which may require additional fees subject to Passenger’s approval.
Neither Get Jet Limited nor the Air Carrier shall be liable for delay or failure caused by Force Majeure , including: acts of God, war, terrorism, strikes, weather-related events affecting flight safety, governmental restraints, mechanicals, or any other cause outside of Get Jet Limited’s or Air Carrier’s control.
Get Jet Limited does not own or operate any aircraft and does not carry any aviation insurance. Passenger agrees that it is the sole responsibility of the Air Carrier to maintain aviation liability insurance coverage.
Passenger understands and agrees that Get Jet Limited is not liable for any injury, damage, loss, delay, or irregularity caused by:
In any case, Get Jet Limited’s liability to the Passenger shall be limited to the amount paid by the Passenger to Get Jet Limited for the Booked Flight.
Passenger agrees to indemnify and hold Get Jet Limited harmless from any claims arising out of Passenger’s gross negligence, willful misconduct, or violation of third-party rights.
Passengers must comply with all immigration, customs, and visa requirements at each destination. Get Jet Limited takes no responsibility for non-compliance by Passenger or Guests.
These Charter Terms shall be governed by the laws of Malta. Any disputes arising out of or in connection herewith shall be exclusively submitted to the courts in Malta.
Get Jet Limited collects and utilizes Passenger Information according to the Privacy Policy (Document 2), which is incorporated by reference.
Passenger represents and warrants that:
By registering on the Get Jet Limited website (www.getjettravel.com) or mobile application GetJet Travel, Passenger unconditionally accepts these Charter Terms electronically. Registration shall be the legal equivalent of a manual signature.
These Charter Terms shall remain in force for an indefinite period. Either Party may terminate by notifying the other Party at least 7 calendar days in advance.